AI Moderated Interviews

AI-moderated interviews deliver qual research at unprecedented speed & scale

Outset’s AI interviewer leads natural, human-like conversations at scale — asking thoughtful follow-ups, clarifying in real time, and adapting to tone and context. It’s like multiplying your researchers 1000x.

Trusted by the most respected enterprises

The all-in-one research platform with end-to-end support

AI-guide creation companion

Spin up studies even faster by sharing your research objectives with Outset’s AI, then let it automatically and instantly create your guide for you, complete with dynamic probing and advanced skipping logic.

Screensharing & picture-in-picture

Run complex, picture-in-picture usability studies using Figma files, prototypes, or live mobile apps and websites to understand user behavior.

Screensharing & picture-in-picture

Run complex, picture-in-picture usability studies using Figma files, prototypes, or live mobile apps and websites to understand user behavior.

Abyss mode

Go deep to understand the true “why.” Enable the AI to dig deep with up to 10 smart follow-ups per question, revealing insights that only surface through layered conversation.

Abyss mode

Go deep to understand the true “why.” Enable the AI to dig deep with up to 10 smart follow-ups per question, revealing insights that only surface through layered conversation.

AI quality screener

Outset detects low-quality, low-effort answers in real-time and prompts participants to provide better detail or risk being removed from the study

Multilingual

Hello! Hola! Bonjour! Get insights from participants in over 40 languages — from German to Spanish to Japanese — simultaneously.

Multilingual

Hello! Hola! Bonjour! Get insights from participants in over 40 languages — from German to Spanish to Japanese — simultaneously.

Seamless, built-in recruiting

Recruit from over 1.1 billion participants across 85+ countries, bring in your own panel, or work with Outset for bespoke, niche projects.

Seamless, built-in recruiting

Recruit from over 1.1 billion participants across 85+ countries, bring in your own panel, or work with Outset for bespoke, niche projects.

The advantage of AI-moderated interviews

AI-moderated interviews help teams run deeper qualitative research at scale, without adding operational complexity.

Depth That Scales

AI-moderated interviews preserve the nuance and follow-ups that make conversations meaningful, even as participation expands.

Clearer Signals, Stronger Patterns

With more interviews happening in parallel, themes surface with greater clarity, reducing reliance on small-sample interpretation.

Clearer Signals, Stronger Patterns

With more interviews happening in parallel, themes surface with greater clarity, reducing reliance on small-sample interpretation.

Research That Keeps Pace

Instead of being constrained by schedules and moderator bandwidth, insight becomes available when teams need it—not weeks later.

Research That Keeps Pace

Instead of being constrained by schedules and moderator bandwidth, insight becomes available when teams need it—not weeks later.

Customer Spotlight

How real researchers are using Outset to run qualitative research at the speed and scale of a survey

How Hubspot Learned to Speak Its Key Persona's Language

Read Hubspot's case study

How Away Exposed Surprising Behavior from 98% of Shoppers

Read Away’s case study

How Glassdoor Uncovered Critical Features Missing from Its AI-MVP

Read Glassdoor's case study

Customer Spotlight

How real researchers are using Outset to run qualitative research at the speed and scale of a survey

How Hubspot Learned to Speak Its Key Persona's Language

Read Hubspot's case study

How Away Exposed Surprising Behavior from 98% of Shoppers

Read Away’s case study

How Glassdoor Uncovered Critical Features Missing from Its AI-MVP

Read Glassdoor's case study

Customer Spotlight

How real researchers are using Outset to run qualitative research at the speed and scale of a survey

How Hubspot Learned to Speak Its Key Persona's Language

Read Hubspot's case study

How Away Exposed Surprising Behavior from 98% of Shoppers

Read Away’s case study

How Glassdoor Uncovered Critical Features Missing from Its AI-MVP

Read Glassdoor's case study

AI-moderated interviews FAQs

Answers to common questions about how AI can help with user interviews.

What are AI-moderated interviews?

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How does Outset’s AI interviewer differ from traditional tools?

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Can I use Outset for AI-powered customer interviews in multiple languages?

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How does AI improve qualitative research outcomes?

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Is Outset a good fit for moderated user research?

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Find out how Outset accelerates every step of research

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

Two people sitting at a table having a conversation

Find out how Outset accelerates every step of research.

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

Find out how Outset accelerates every step of research.

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

The most advanced AI-moderated research platform

Secure by design

The most advanced AI-moderated research platform

Secure by design

The most advanced AI-moderated research platform

Secure by design

AI-moderated interviews deliver qual research at unprecedented speed & scale

Trusted by the most respected enterprises

Trusted by the most respected enterprises

Trusted by the most respected enterprises

The all-in-one research platform with end-to-end support

AI-guide creation companion

Screensharing & picture-in-picture

Screensharing & picture-in-picture

Abyss mode

Abyss mode

AI quality screener

Multilingual

Multilingual

Seamless, built-in recruiting

Seamless, built-in recruiting

The advantage of AI-moderated interviews

Depth That Scales

Clearer Signals, Stronger Patterns

Clearer Signals, Stronger Patterns

Research That Keeps Pace

Research That Keeps Pace

How real researchers are using Outset to run qualitative research at the speed and scale of a survey

How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

How Glassdoor Uncovered Critical Features Missing from Its AI-MVP

How real researchers are using Outset to run qualitative research at the speed and scale of a survey

How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

How Glassdoor Uncovered Critical Features Missing from Its AI-MVP

How real researchers are using Outset to run qualitative research at the speed and scale of a survey

How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

How Glassdoor Uncovered Critical Features Missing from Its AI-MVP

AI-moderated interviews FAQs

What are AI-moderated interviews?

How does Outset’s AI interviewer differ from traditional tools?

Can I use Outset for AI-powered customer interviews in multiple languages?

How does AI improve qualitative research outcomes?

Is Outset a good fit for moderated user research?

Find out how Outset accelerates every step of research

Find out how Outset accelerates every step of research.

Find out how Outset accelerates every step of research.

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